Ooma VOIP service is not running a nationwide

Chris Velasco — mobile enthusiast and writer who studied English and marketing at Rutgers University. Once upon a time he was a News intern for MobileCrunch, and between them, he worked in wireless sales at best buy. After graduation, he returned to the new TechCrunch for mobile as a full-time writer. He counts the advertising works, musical theater ... ? Read More

Reports trickling in in our tipline, Ooma, popular VOIP service, is currently experiencing major networking problems. Currently, Ooma in phone service seems autonomous throughout the country and their Web site and support forums are sporadically if at all.

Some users (mainly in California) reported that their service is returned, but right now, it seems that the majority of subscribers are unable to make or receive phone calls. Other outages are similar in scale this one occurred in 2009, with the service, staying offline for about 6 hours.

Interested customers who tried to reach out to the Ooma in head office were a canned message that Office was closed, and was soon filled with a voice mailbox. Rumors began to swirl among those affected customers on DSL reports forums that Ooma is in the process of completing the work, but we can confirm that this is not the case.

A few calls to service the Ooma has a brief conversation with rep, who argues that they know the problem, and that the service will we restored within two hours. Apparently once restored service, Ooma hub in the homes of customers will begin to work again without input from the user. Affected customers should keep their eyes peeled for blue signal light on their sites. This schedule will be little comfort to those affected, some of which use the Ooma as their business phone service. Updates come blistering pace, so all you Ooma users should stay tuned.

Update # 1: Ooma status Twitter account acknowledges the problem, do not upgrade to ETA. Ooma Web site is still down.

Followooma_status @@ ooma_status
Ooma support backs our Internet affects a lot of customers. We are working to address this issue as soon as possible.

Update # 2: word on Ooma in Facebook page and on DSLReports is that slowly goes back online. Leave the search for the blue light on the hub.

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